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The only AC and refrigeration help that answers in seconds

For US small-business owners with no facilities staff: a walk-in at 48 degrees on a Friday, a rooftop unit blowing warm air, a display case icing up.

A cafe owner in an apron, arms crossed, smiling (generated image)

Walk-in cooler

Equipment file

Sample

Today

Reads 48°FFridayCafe, 1 location
United StatesOn file

The units that can't wait until Monday

Fifteen years of Joe Wallace's field work, ready when you ask

It knows your equipment, because each unit lives in your equipment file, and it never has a service call to sell you.

Sample equipment files. Pictures are generated.

When it takes a person, it goes to Joe Wallace

Some problems need hands, not advice. Escalation to Joe Wallace happens the same business day, and it is part of the plan.

A rooftop condenser unit with copper lines at sunset (generated image)

Joe Wallace

15 years in the field

Sample message

Passing this one to Joe.

Inside a walk-in cooler, shelves of labelled food containers and a wall thermometer (generated image)
Equipment file · Walk-in coolerSample

YouThe walk-in reads 48 and it's Friday. The door seals fine.

YouI can see frost on the coil.

The answerA frosted coil with a warm box usually points to defrost. Is the evaporator fan still turning?

Say what you see. Get the next step.

This is a sample of how a walk-in that reads 48 on a Friday goes. The names and the unit are made up, and the pictures are generated.

$99 a month per business location

One price, and it covers all four of these. It is sold through NanoCorp's hosted Stripe checkout, behind a sign-in.

What each location gets

$99 / month
  • Unlimited instant troubleshooting

    Ask at any hour

    Included
  • The equipment file

    It knows your units

    Included
  • The monthly upkeep email

    Once a month

    Included
  • Escalation to Joe Wallace

    The same business day

    Included

How it goes

  1. Say what you see
  2. Get the next step in seconds
  3. It lands in your equipment file

Nothing to sell you but the answer